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Privacy Policy

At THAI MINH LONG SEAFOOD COMPANY LIMITED (TML Seafood), we are deeply dedicated to protecting the absolute privacy and security of your personal data when browsing and doing business on our digital platforms.

1. Information We Collect

We collect basic and corporate details when you register as a wholesale distributor, fill out inquiry forms, subscribe to export market newsletters, or execute transactions. Collected data includes: Full Name, direct phone number, corporate email address, shipping destination, company registration details, and VAT/tax codes for official export cargo preparation.

2. How We Use Your Information

Your details are secured in strict confidence and used solely to:

  • Process and manage seafood orders, arranging scheduled dispatch of cold chain containers.
  • Provide product specifications, answer inquiries, and share custom wholesale and container pricing options.
  • Monitor, detect, and prevent fraudulent transactions or security violations.
  • Enhance our web application layout, optimization features, and system speed.

3. Data Sharing with Third Parties

TML Seafood guarantees that we never sell, rent, or distribute customer personal information to third-party companies for independent marketing purposes. We only share essential delivery logistics data with verified transport agencies (shipping lines, custom brokers) and global payment processors to fulfill orders smoothly and safely.

4. Advanced Data Security & Encryption

All data transmitted through our web server is protected using high-grade SSL/TLS 256-bit encryption protocols. Customer information is stored behind robust physical and digital firewalls, preventing unauthorized breach. We only retain personal information for as long as legally permitted or necessary to support regular business operations.

5. Your Data Rights and Obligations

You have full legal rights to access, inspect, modify, restrict, or request the complete deletion of your personal data from our active databases at any point. You are responsible for maintaining the confidentiality of your account credentials to prevent unauthorized exposure.

Security Contact Office: If you have any inquiries regarding data protection policies, please contact our digital operations desk at: security@tmlseafood.com or call our global operations center: (+84) 2913 888899.