How is the raw shrimp receiving and inspection process managed at the factory?
Raw shrimp is transported in temperature-controlled trucks and received below 12°C. The QC team performs sensory checks, sizing, and rapid PCR antibiotic testing before processing begins.
What freezing technologies are currently used for products at the Thai Minh Long factory?
We utilize advanced IQF spiral and mesh belt freezers, Contact Plate freezers for Block freezing, and Air Blast freezer rooms. This rapid freezing at -40°C preserves the shrimp's sweet flavor, crisp texture, and natural appearance.
What is the physical size and annual processing capacity of the factory?
Located in Bac Lieu province, our factory spans over 20,000m² under global hygiene standards. With a yearly capacity of 15,000 metric tons, we efficiently fulfill high-volume container orders for global distributors.
How is the factory's water treatment and flake ice system designed for processing?
We operate an industrial RO system with ozone aeration and UV sterilization. 100% of processing water and flake ice contacting the shrimp strictly complies with EU/FDA and local direct-drinking standards.
What specialized processing sections are operating inside the factory?
The factory features isolated, strictly controlled zones: Receiving & Sizing, Advanced Peeling (PD, PTO), Value-Added Processing (Nobashi, Breaded, Sushi), and Automated Vacuum Packaging to fully prevent cross-contamination.
What international quality certifications does Thai Minh Long hold?
We hold the highest aquaculture certifications worldwide: BAP 4-Star (covering Hatchery, Feed Mill, Farm, and Processing Plant), ASC, HACCP, ISO 22000, and BRC Global Standard, enabling access to premium retail markets globally.
How does the factory guarantee shrimp products are free from chemical residue and impurities?
We maintain absolute control from BAP/ASC farms. Every harvest batch requires a clean lab report 3 days prior. Upon factory arrival, our internal lab verifies with rapid ELISA tests, and next-generation metal detectors eliminate physical debris.
How is the glazing percentage regulated for the finished products?
We apply precise glazing ranging from 5%, 10% to 20% according to regional regulations and customer requirements. We guarantee honest declarations of Net Weight and Glazing ratios on all retail labels.
How can clients trace the origin of a finished shrimp batch?
Every finished export carton is marked with a QR code and Batch Number. Clients can scan the QR code to trace the exact source farm, harvest date, processing records, and export history online.
Do Thai Minh Long products satisfy import requirements for Japan and the European Union (EU)?
Absolutely. The factory holds an approved EU Code (EU Approval Number) and routinely achieves grade-A marks during stringent quality audits conducted by Japanese and European inspectors, ensuring smooth customs clearance.
How is the export cold container loading process managed at the factory?
Products are loaded into refrigerated containers via dock shelters connected to our cold warehouse to avoid temperature shock. Containers are pre-cooled to below -18°C, and temperature readings are recorded for every pallet.
Do clients receive refrigerated container and seal numbers after shipment dispatch?
Yes. Immediately following loading and sealing, our Logistics department emails the hand-over report with clear photos of the container, shipping line seal, and Bill of Lading to track transit times.
What is the optimal storage temperature for frozen shrimp products?
Products must be continuously stored in deep-freeze warehouses at a stable temperature of -18°C to -22°C. Minimizing temperature fluctuations prevents ice recrystallization and preserves muscle fiber quality.
How is domestic transport handled for distributors within Vietnam?
We operate and partner with a fleet of refrigerated trucks (1 to 15 tons). We guarantee direct delivery to regional wholesale distributors while maintaining internal vehicle temperatures below -15°C.
How does the factory resolve container temperature issues during sea transit?
100% of our export containers are equipped with automated data loggers. In the event of a quality dispute, we extract the chart data to resolve it directly with the carrier and insurance providers to protect client interests.
How can a company register as a wholesale distributor for Thai Minh Long?
Prospective partners can contact our sales hotline or email business credentials. Our sales department will respond within 24 hours to supply wholesale pricing sheets, discount schedules, and dealer agreements.
Does Thai Minh Long offer OEM and private label manufacturing services?
Yes. We offer comprehensive, end-to-end OEM solutions including custom packaging design, customized product specifications (packaging style, glazing percentage, sizing), and full export documentation handling.
What is the Minimum Order Quantity (MOQ) for export and domestic shipments?
For international export orders, the standard MOQ is 1x20ft refrigerated container (approx. 10-12 metric tons). For domestic wholesale distributors inside Vietnam, the minimum MOQ is 500kg per delivery.
Are new distributors supported with marketing materials and product assets?
Definitely. We provide a premium digital brand kit, high-resolution studio photography of each product line, video footage showing factory processes, and bilingual catalog assets to help distributors build their local markets.
What is the payment policy and quality guarantee/compensation system?
We accept T/T and irrevocable L/C payment structures. Crucially, we stand firmly behind our product quality: we guarantee a full 100% refund or replacement if independent lab tests detect antibiotic or microbiological faults violating contract terms.